Our latest national consumer survey reaching 1,000 registered voters measured feelings about the U.S. healthcare system, the U.S. economy during the coronavirus pandemic, the 2020 Presidential election and telemedicine.
The survey comes at a crucial decision-making time of the year when the U.S. Presidential election, health insurance open enrollment period, and the Medicare Annual Enrollment Period are fast approaching for many Americans.
When rating the U.S. healthcare system:
When asked if our healthcare system has changed for the better or worse due to COVID-19:
Also of note, 69% said giving more control to patients and doctors is the key to improving the United States healthcare system. Meanwhile, 11% chose giving more control to government officials and bureaucrats. And 20% were not sure how to improve it.
Participants were also asked about the quality of U.S. healthcare services since the Affordable Care Act (ACA or “Obamacare”) was enacted: 31% said the quality of healthcare has gone down, while 29% said it’s gone up.
Lastly, 84% of our respondents said the cost of all health care services, procedures, and medications should be made available in advance to patients.
Our survey also honed in on what’s most important to people in the 2020 U.S. Presidential election: healthcare reform, the economy, civil rights, law and order, government corruption, and our response to COVID-19.
Here’s how our participants responded:
Our survey also gauged feelings on an array of health insurance and employment topics, including consumer feelings about health insurance, a proposal to ban private insurance, and COVID-19 impacts on health insurance.
When it comes to our respondents’ feelings on their health insurance:
And when asked what type of health insurance has the best medical care coverage:
Of note, 25% of our respondents have lost or know someone who lost their health insurance during COVID-19. For those who are employed, 38% are reluctant to switch jobs right now because they want to keep their current health insurance.
Last but not least, the survey gauged a possible proposal to ban all private health insurance companies and require every American to get their coverage through the federal government. When asked about this concept, 15% of respondents strongly favored the proposal, while 35% were strongly opposed.
As for the rest of the group, 19% were somewhat in favor and 18% were somewhat opposed to the proposal.
Our national survey also covered what’s important when considering or accepting a new job. In the “very important” category:
Although working from home has the lowest percentage on the “very important” scale, it turned out to be top-of-mind for some respondents. 49% felt that working remotely is better for overall health and well-being, and 40% would take a pay cut to work from home.
Over the course of our survey series, we’ve gathered opinions about Coronavirus testing.
Here are the latest findings:
Telemedicine use during the coronavirus pandemic is another topic we’ve kept an eye on. In our latest survey, 79% had not used telemedicine prior to the pandemic, but 43% have used telemedicine during the pandemic.
While highlighting several advantages of telemedicine versus visiting a doctor in person, we asked our respondents which telemedicine perk is most appealing to them.
Click here to download the full results.
The above survey results were gathered through a national survey of 1,000 registered voters, which was conducted September 4 - 8, 2020. The survey has a margin of sampling error of +/- 3.1 percentage points.