In The News > COVID-19 Survey Findings: Healthcare Technology, Self-Care and More

COVID-19 Survey Findings: Healthcare Technology, Self-Care and More

Coronavirus cases may be going down in certain parts of the U.S., with several cities allowing Americans to return back to work, head out to restaurants, and engage in somewhat “normal” activities. But the pandemic is still very much on the minds of many Americans, according to our most recent healthinsurance.com pulse survey.

More than 1,000 Americans of all ages and demographics weighed in on the current state of healthcare technology, the economic landscape, health matters and a few random topics.

Here’s a breakdown.

Healthcare Technology in the Era of COVID-19

If there’s one COVID-19 silver lining, it’s new or enhanced - medical technology, including the rise of telemedicine, automated chatbots who give coronavirus updates, talking with a family member (sick or healthy) via Zoom, robots that clean hospital rooms, and so much more.

To that end, the 3 survey findings stood out to us:

  • 77% would consider wearing a device that could catch early signs of COVID-19 and/or monitor patients who have coronavirus.
  • 54% have received COVID-19 updates and information via automated technology like text updates from their cities/counties or using a coronavirus self-checker chatbot on the CDC website.
  • 27% have communicated with a family member in a hospital or nursing home via Zoom, FaceTime or telerobots.

Self-Care and Staying Home During COVID-19

One of the most interesting things we learned is that people don’t feel guilty about taking time off despite working from home - which, to us, is a breath of fresh air.

Taking the time to unplug from work could improve moods and mindsets now more than ever. After all, our survey found that the overall moods of our respondents is negative: A combined 78% feel angry, frustrated, sad or depressed, which could be a direct tie to the coronavirus pandemic mixed with economic stress and nationwide protests.

Aside from that, this category yielded some other compelling results.

  • 88% are still practicing social distancing.
  • 41% feel like they need some time off from work.
  • 40% still plan to take their vacation time this summer, despite working from home.
  • 31% say their self care has improved since working from home.
  • 25% do not talk to anyone about their mental health.

COVID-19 Testing and Vaccines

As a general observation, protection from COVID-19 and the promise of a vaccine understandably remain top-of-mind for our survey respondents.

  • 69% plan to wear a mask until there is a COVID-19 vaccine.
  • 61% think children should continue with remote learning until there is a vaccine.
  • 41% intend on being tested for COVID-19 antibodies.

COVID-19 and the Economic Landscape

Though it's an unfortunate national trend, it's no surprise: Americans continue to take an economic hit from COVID-19.

  • 60% still don’t know their health insurance options if they were to lose their jobs during the pandemic.
  • 60% don’t have enough money saved to cover medical bills if they contracted COVID-19.
  • 41% are struggling to pay their monthly bills.

Other Findings

Have you lost your health insurance during the COVID-19 pandemic?

  • Yes: 11%
  • No: 89%

Do you think health insurance is:

  • A privilege: 32%
  • A right: 68%

Do you think the age to be eligible for Medicare should be lowered to 60?

  • Yes: 59%
  • No: 16%
  • Unsure: 25%

Has COVID-19 changed the way you use healthcare?

  • Yes: 48%
  • No: 52%

Do you use a wearable to monitor your health (Fitbit, Apple Watch, etc.)?

  • Yes: 41%
  • No: 59%

Should daily use of monitoring through wearable devices result in lower insurance premiums (similar to how drive safe apps work)?

  • Yes: 63%
  • No: 37%

If you have a chronic condition during COVID-19, did your doctor give you any wearables or remote monitoring devices to help manage your condition and keep you out of the doctor's office?

  • Yes: 16%
  • No: 84%

Have you had a COVID-19 antibody test?

  • Yes: 11%
  • No: 89%

Do you think everyone should have to be tested for COVID-19 before going back to work?

  • Yes: 66%
  • No: 34%

Will you stop worrying about contracting COVID-19 once there is a vaccine?

  • Yes: 58%
  • No: 42%

Are you still practicing social distancing?

  • Yes: 88%
  • No: 12%

Do you think there will be a second wave of COVID-19 in the U.S.?

  • Yes: 84%
  • No: 16%

Have you paid more attention to your health since the pandemic began?

  • Yes: 72%
  • No: 28%

Has your diet improved since the pandemic began?

  • Yes: 27%
  • No: 22%
  • Stayed The Same: 51%

Have you been exercising more or less since the pandemic began?

  • More: 27%
  • Less: 27%
  • Stayed The Same: 46%

Has your employer changed their vacation policy?

  • Yes: 13%
  • No: 46%
  • N/A: 41%

Do you feel guilty about asking your boss for time off work this summer even though you've been working from home?

  • Yes: 14%
  • No: 34%
  • I haven't needed time off: 52%

Are you still planning on taking your vacation time?

  • Yes: 40%
  • No: 23%
  • N/A: 38%

Have you had to cancel a vacation?

  • Yes: 52%
  • No: 48%

If you have canceled a vacation, are you rescheduling?

  • Yes 34%
  • No 66%

Methodology

The above results were gathered through an online poll of more than 1,000 Americans between the ages of 18-64. The poll was conducted from June 8, 2020 to June 10, 2020, gleaning representative samples from each state based on population.

Explore More Coronavirus Survey Findings

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In our latest survey, 79% had not used telemedicine prior to the pandemic, but 43% have used telemedicine during the pandemic. While highlighting several advantages of telemedicine versus visiting a doctor in person, we asked our respondents which telemedicine perk is most appealing to them. 55% said avoiding the waiting room. 47% said convenient scheduling. 47% said the wait times were better. 38% said getting care from home. Full Current Events in the United States Survey Results Click here to download the full results. Our Survey Methodology The above survey results were gathered through a national survey of 1,000 registered voters, which was conducted September 4 - 8, 2020. The survey has margin of sampling error of +/- 3.1 percentage points. See More Healthinsurance.com Surveys August 2020: Multigenerational Perspectives on COVID-19 July 2020: Medicare Eligible Seniors Survey Findings: Technology, COVID-19, the 2020 Election and More June 2020: Healthcare Technology, Self-Care and More May 2020: Testing, Mental Health, and More April 2020: Economic Impacts and Health Insurance Trends March 2020: Telemedicine Usage During COVID-19
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Our previous healthinsurance.com surveys have paid close attention to how COVID-19 is impacting our economy, mental health, telemedicine usage, self-care and more. But our most recent survey focuses on an important group: Seniors. In our Medicare Eligible Seniors survey, more than 1,000 Americans ages 64 and up weighed in on life during the Coronavirus pandemic, their use of technology, their Medicare plans, their feelings toward the 2020 election, and more. Medicare Eligible Seniors Survey Results One important takeaway from this survey is that seniors are embracing technology in new ways during the coronavirus pandemic. More than half of the respondents agreed that they have been using technology more during the pandemic. Seniors are using technology for the following: Healthcare: they are receiving virtual care through telemedicine, ordering prescriptions online and monitoring their health through wearables. Information: they are using social media to stay informed on relevant news. Communication: they are staying in touch with family and friends via texting, phone calls, video chat, and social media. Entertainment: they are binge watching their favorite shows on smart TVs and streaming devices. Technology Use Among Seniors in 2020 89% have a smartphone 83% use Facebook the most 75% have a smart TV or streaming device 73% use social media 68% have an iPad or other type of tablet 66% still have cable TV 61% feel they have embraced technology more during the COVID-19 pandemic 54% video chat with their kids and grandkids 50% have video chatted more since the start of COVID-19 47% binge watch shows 43% would wear a device that helped maintain appropriate social distance during the COVID-19 pandemic and alert others if they are too close 42% prefer talking on a cell phone as their method of communication 32% video chat with their friends 30% use social media to staying in touch with friends 29% prefer texting as their method of communication 28% monitor their health using a wearable (Apple Watch, Fitbit, etc.) 22% use social media to stay in touch with family 21% use social media for news 11% started using a smartphone or tablet during the pandemic Life During COVID-19 64% have only left the house to go food shopping or to the pharmacy during COVID-19 62% have you seen their kids or grandkids in person since mid-March 54% have put off a dentist appointment because of COVID-19 27% have left their house whenever they wanted during COVID-19 2020 Medicare Usage and Preferences 97% say their doctor accepts Medicare 84% are not looking to switch doctors because they don’t accept medicare 69% with a Medicare Advantage plan are happy with it 51% think the age to be eligible for Medicare should be lowered to 60 39% look for a Medicare a plan that accepts their doctor 37% think seniors who have a Medicare Advantage plan and who contract COVID-19 are getting better care 26% look for a Medicare plan with low monthly premiums and copays 26% intend to switch from an Original Medicare to a Medicare Advantage plan in the next enrollment period 22% look for a medicare plan that has extra benefits (ie. dental, vision, hearing, fitness programs) 22% intend to change their prescription drug plan in the next enrollment period 20% plan to adjust their Medicare plan during the next annual enrollment period (Oct. 15 - Dec. 7) 12% used the special enrollment period to enroll in Medicare during COVID-19 Prescription Drugs 89% think prescription drug prices are too high 36% spend more than $50 a month on prescription drugs 34% order prescriptions from an online pharmacy Medical Costs 66% are worried about out-of-pocket costs 62% are you worried about receiving an unexpected medical bill 50% have money set aside for their children or family to use for their health needs 36% have put off seeing a doctor because of cost 35% are worried about contracting COVD-19 because they may be hit with a surprise bill Telemedicine Usage 68% of those who haven’t used telemedicine during COVID-19 say its because they haven’t needed to 58% have used telemedicine just once during COVID-19 44% have used telemedicine during COVID-19 43% intend on using telemedicine once COVID-19 passes 30% have used telemedicine once a month during COVID-19 10% used telemedicine before COVID-19 The 2020 Presidential Election 92% say lowering drug prices is an important topic in the upcoming election 84% haven’t seen the country more divided in their lifetime than it is now 68% say the economy and healthcare are the two most important issues to them in the 2020 election 58% will vote via mail-in ballot in November 42% will vote in person in November Methodology The above results were gathered through an online poll of more than 1,000 Medicare eligible Americans ages 64+. The poll was conducted from July 20, 2020 to July 21, 2020, gleaning representative samples from each state based on population. Explore More Healthinsurance.com Survey Findings June 2020: Healthcare Technology, Self-Care and More May 2020: Testing, Mental Health, and More April 2020: Economic Impacts and Health Insurance Trends March 2020: Telemedicine Usage During COVID-19
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