On March 11, 2020, the World Health Organization (WHO)
declared the Coronavirus a pandemic. A few days later, nearly every sport shut down, borders closed, and plywood covered the windows of small businesses.
Here are are one year later: March 2021 marks one year of consumer surveys at healthinsurance.com. Since then, we've asked about everything from telemedicine services and economic impacts to the 2020 Presidential election and how seniors are handling the pandemic. And through measuring public sentiments over time, we’ve learned a lot in one short year.
All of this in mind, our most recent March 2021 survey was the prime opportunity to compare certain 2020 vs. 2021 survey responses, beginning with telemedicine usage.
Telemedicine During COVID-19
The Coronavirus pandemic truly tested our nation’s healthcare system. And we had to adjust the way we delivered care to keep up with the high demand of COVID-19 patients.
This marked the rise of telemedicine, also known as telehealth. Telemedicine gives us a way to receive virtual care for non-emergency conditions like the common cold, skin rashes, or allergies.
The following three findings from our most recent survey alone tell us how much telemedicine has evolved throughout the pandemic.
Are you familiar with telemedicine?
March 2020: 61% said yes.
March 2021: 77% said yes.
This is a 26% increase in telehealth awareness.
Have you used telemedicine during the Coronavirus pandemic?
March 2020: 9% said yes.
March 2021: 47% said yes.
This is a 422% increase in telemedicine usage.
Do you feel that telemedicine visits are as good as in-person visits to the doctor?
March 2020: 35% said yes.
March 2021: 40% said yes.
This is a 14% increase in confidence that telemedicine visits are just as good as in-person visits.
Polling the Coronavirus Vaccine Rollout
With the COVID-19 vaccine rollout well underway across the country, our survey also closely monitored our respondents’ reactions to the vaccine.
Here are our top 3 takeaways:
54% will get the COVID-19 vaccine as soon as they’re eligible to do so.
54% would still get tested for COVID-19 even after getting the vaccine.
39% would jump the line and get the Coronavirus vaccine sooner if they had the opportunity to do so.
We also asked our survey participants if they had a preference of which vaccine they’d get: Pfizer, Moderna, or Johnson & Johnson. 36% said they’d take whatever vaccine they could get. But 28% chose the Johnson & Johnson vaccine, while 21% leaned towards the Pfizer vaccine.
Post-Pandemic Perceptions: What Are People Looking Forward To?
According to the Centers for Disease Control and Prevention (CDC), Coronavirus cases in the U.S. have declined with a 11.2% decrease in the 7-day average number of daily cases compared to the previous week (data as of March 10, 2021).
This promising trend prompted us to ask people what they’re looking forward to the most once returning back to “normalcy.” Here’s the breakdown:
29% say hanging out with friends and family.
22% look forward to not wearing a mask.
19% say going on vacation.
10% want to go to a live performance (i.e. concert or play).
10% look forward to eating at a restaurant.
7% want to go to a movie.
2% say getting pampered with services like a massage.
Still, 62% of our respondents said they have apprehensions about returning to normal. And 39% indicated there are certain things they will actually miss about “pandemic life.”
Full Survey Results
Click here to download the full survey results.
Our Survey Methodology
The above survey results were gathered through a national survey of 1,000 U.S. adults from March 12, 2021 to March 14, 2021. Certain quotas were applied to the overall sample and lightly weighted by geography, gender, age, race, education, and political party to reasonably reflect the nation’s population. Other variables were reviewed to ensure that the final sample is representative of that population.
More Healthinsurance.com Surveys
February 2021: Coronavirus Survey Findings: Coronavirus Vaccines & Prevention Amidst Pandemic Fatigue
January 2021 (Part 1): January Survey: A Look At 2021 & Healthcare Habits During COVID-19
January 2021 (Part 2): Consumer Survey: The 2021 Super Bowl & Coronavirus Concerns
December 2020: December Survey: Latest Coronavirus Impacts & Findings
November 2020: The 2021 Open Enrollment Periods, Health Insurance & The Holidays
October 2020: Medicare Survey Gathers Insights on Medical Costs, Technology & More
September 2020: U.S. Healthcare, 2020 Election and More
August 2020: Multigenerational Perspectives on COVID-19
July 2020: Medicare Eligible Seniors Survey Findings: Technology, COVID-19, the 2020 Election and More
June 2020: Healthcare Technology, Self-Care and More
May 2020: Testing, Mental Health, and More
April 2020: Economic Impacts and Health Insurance Trends
March 2020: Telemedicine Usage During COVID-19