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With the end of 2020 fast approaching, our December survey mainly gauged people’s perspectives of COVID-19 and how it has impacted their families, finances, and the way they look at healthcare. The survey reached 1,000 adults across the United States. Let’s dive into what they said. COVID-19 Impacts on Families & The Holiday Season One finding that stood out to us is that 48% of our respondents said COVID-19 has caused tension in their families. Yet, 65% plan to spend Christmas in person with their families this year - despite the tension and concerns from the Centers for Disease Control and Prevention (CDC). Additionally, only 23% say their families have requested them to get COVID-19 tests before seeing them. In terms of travel, 60% do not plan to travel during the holiday season, and if they do travel, the majority of our respondents would do so by car. And once the holidays are over, 89% are looking forward to saying goodbye to 2020. COVID-19 Impacts on Healthcare It’s an understatement to say that COVID-19 has changed our lives, including the way we look at healthcare. The pandemic has caused people to think more about their personal health and health insurance coverage. Not to mention: What would they do if they lost their health insurance coverage? Our survey found that 42% know their options if they were to lose their job and healthcare coverage during the pandemic - a decrease from the 56% we saw during our April 2020 survey. Additionally, 48% say COVID-19 has changed the way they use healthcare services, which is the same percentage we saw from our June 2020 survey. COVID-19 has also brought an increase in healthcare technology usage, including telemedicine services. And during the pandemic, 47% have had telemedicine visits with a doctor. COVID-19 Costs & Financial Concerns Our survey uncovered three key findings when it comes to COVID-19 costs and financial impacts: 93% think the COVID-19 vaccine should be free for everyone. 54% do not have enough money saved to cover COVID-19 medical bills if they were to contract the disease. 45% are struggling to pay their monthly bills. 35% are afraid to contract COVID-19 due to cost of treatment. Other Survey Findings As a final thought, we also asked our respondents about their overall feelings COVID-19 and when they think life will be normal again. 64% do not think the concern about COVID-19 is over exaggerated. 52% think life will return back to normal in one or more years from now. Full December 2020 Survey Results Click here to download the full Coronavirus survey results. Our Survey Methodology The above survey results were gathered through a national survey of 1,000 U.S. adults on December 4-8, 2020. The survey has a margin of sampling error of +/- 3.1 percentage points. More Healthinsurance.com Surveys November 2020: The 2021 Open Enrollment Periods, Health Insurance & The Holidays October 2020: Medicare Survey Gathers Insights on Medical Costs, Technology & More September 2020: U.S. Healthcare, 2020 Election and More August 2020: Multigenerational Perspectives on COVID-19 July 2020: Medicare Eligible Seniors Survey Findings: Technology, COVID-19, the 2020 Election and More June 2020: Healthcare Technology, Self-Care and More May 2020: Testing, Mental Health, and More April 2020: Economic Impacts and Health Insurance Trends March 2020: Telemedicine Usage During COVID-19

Our November healthinsurance.com survey honed in on a number of timely topics amidst a busy time of year both inside and outside of the health insurance arena. Survey topics included: Health insurance plans and level of satisfaction Potential Supreme Court impacts on the Affordable Care Act (ACA) The 2021 Affordable Care Act (ACA) Open Enrollment Period The 2021 Medicare Open Enrollment Period COVID-19 and the holiday season Pulse Check of Health Insurance Plan Satisfaction Our survey uncovered that 83% of our respondents are satisfied with their current health insurance plans, while 17% are not satisfied with their plans due to costs, specifically with high monthly premiums, copays or deductibles. Others cited expensive prescription costs or their doctors being out of network as reasons they aren’t happy with their health insurance plans. We also asked respondents to name the one thing they wish they could change about their health insurance plans. Here’s what they said. 30% wanted lower monthly premiums. 26% wanted more coverage and benefits. 16% wanted lower deductibles. 11% wanted a larger or different network of doctors. 10% wanted lower copays. 7% wanted lower prescription drug costs. Consumer Insights On The Affordable Care Act (ACA) The 2021 open enrollment period for Affordable Care Act (ACA or Obamacare) plans is happening now through December 15, 2020. With this in mind, we asked survey participants about this fall enrollment period: 28% are likely to change their health insurance plans, while 22% are unsure of if they will change their plans. The remaining 50% will not make any changes during the ACA open enrollment period. Our survey also asked respondents to weigh in on ACA plan impacts in light of potential Supreme Court rulings. 76% were very concerned or somewhat concerned about the impact to their own healthcare coverage if the Supreme Court rules that the Affordable Care Act is unconstitutional. 66% of our respondents knew what it would mean to them if the Supreme Court reverses the Affordable Care Act. Shopping Around During The Medicare Open Enrollment Period Like the ACA open enrollment period, the 2021 Medicare Open Enrollment Period (also known as the Medicare Annual Enrollment Period) is underway, so our survey checked in to see if people plan to make any changes. Turns out, 42% of our respondents age 65 and up are considering changing their Medicare coverage during the Medicare Open Enrollment period. We also asked respondents under age 65 about Medicare coverage and concerns they have for their parents. 74% have encouraged their parents to increase their Medicare coverage during the Medicare Open Enrollment Period. 40% have discussed Medicare coverage options with their parents. COVID-19 Concerns Amidst The Holiday Season With the holidays quickly approaching and COVID-19 cases on the rise, we asked respondents about their holiday and shopping plans. 78% plan to support small businesses and buy local. 63% are comfortable attending in-person gatherings with friends and family. 59% plan to spend Thanksgiving with their families. 57% do not plan to shop in person on Black Friday. 50% cited COVID-19 concerns as the main reason to not visit with family during the holidays. Full November 2020 Survey Results Click here to download the full survey results. Our Survey Methodology The above survey results were gathered through a national survey of 1,000 U.S. adults on November 6-10, 2020. More Healthinsurance.com Surveys October 2020: Medicare Survey Gathers Insights on Medical Costs, Technology & More September 2020: U.S. Healthcare, 2020 Election and More August 2020: Multigenerational Perspectives on COVID-19 July 2020: Medicare Eligible Seniors Survey Findings: Technology, COVID-19, the 2020 Election and More June 2020: Healthcare Technology, Self-Care and More May 2020: Testing, Mental Health, and More April 2020: Economic Impacts and Health Insurance Trends March 2020: Telemedicine Usage During COVID-19

With the Medicare Annual Enrollment Period (AEP) beginning October 15 each year, we made it a priority to get Medicare consumers ready with what they need to know, what actions they can take, and 2021 changes to Medicare. But first, we had to get a sense of how beneficiaries were feeling about their current Medicare plans, including healthcare costs, and how it impacts their plans for Medicare Open Enrollment. October Survey: An Eye on Medicare Open Enrollment Our healthinsurance.com Medicare survey revealed that 84% of our Medicare eligible respondents feel good about their current Medicare plans. Meanwhile, 34% of Medicare eligible seniors are not sure if they will change their Medicare plans during AEP, while 15% are likely to change their plan during AEP. Check out our Medicare survey recap to see more Medicare highlights and trends. News Spotlight: Preparing for Medicare Open Enrollment & Shopping for Medicare Plans Our October Newsmax guest column prepped those “uncertain” Medicare beneficiaries about things to think about if they’re unsure if they should update their coverage or change plans during the Medicare Open Enrollment period. 5 questions Medicare beneficiaries can ask themselves include: Has my Medicare plan changed during 2020? Are my doctors still in-network? Has my health changed in any way? Have my prescriptions changed? Do I plan to take advantage of healthcare technology, like telehealth, in 2021? And now more than ever, question #5 is extremely relevant. In light of COVID-19, Medicare seniors are embrancing virtual healthcare benefits like telemedicine, ordering prescriptions online, and using wearables to monitor their health. Our 2020 Medicare survey also found that 78% of Medicare eligible respondents research their Medicare options online before making a final decision. That’s why our Fox News piece honed in on how to get started on evaluating your Medicare options. 3 tips for researching Medicare plans include: Visiting Medicare.gov for the most up-to-date information Using free Medicare plan comparison sites to find Medicare plans in your area. These sites often generate free Medicare quotes with no obligation to enroll in a plan. Working with a licensed insurance agent to make sure you’re enrolled in the right plan for your needs. COVID-19 Updates Our healthinsurance.com surveys also consistently monitor COVID-19 trends and concerns. At the beginning of the pandemic, many Americans had to adjust to working from home - whether they needed to set up new home offices or find quiet spots to take calls while the kids play. Initially, many were anxious about making this adjustment, but that quickly changed. According to another recent healthinsurance.com survey, 49% of respondents felt that working from home is better for their overall health and wellness. Even more compelling: 40% would take a pay cut to continue working from home. The coronavirus pandemic also caused health insurance companies to adjust their benefits and coverage to include COVID-19 testing. But unfortunately, the pandemic also led to many people losing their jobs, and ultimately, their health insurance too. As a result, our Forbes article highlighted the two topics: our renowned appreciation for working from home and valuing our employer-sponsored health insurance coverage. Relevant Links & Resources Press Release: Tech-savvy seniors gear up for Medicare Annual Enrollment October 2020 Survey: Medicare Survey Gathers Insights on Medical Costs, Technology & More 2020 Medicare Open Enrollment Tips: Consumer Guide to the Medicare Annual Enrollment Period Looking Ahead: Summary of 2021 Changes to Medicare

The Medicare Open Enrollment Period coupled with the 2020 Presidential Election created a prime opportunity to launch our latest healthinsurance.com survey that reached 1,000 U.S. adults over age 65. Survey topics focused on: Medicare Open Enrollment Medicare Healthcare Costs Telemedicine During COVID-19 Technology and Social Media Usage Among Seniors The 2020 Presidential Election Here are some key Medicare survey findings broken down by category. 2021 Medicare Open Enrollment The Medicare Open Enrollment period prompts Medicare beneficiaries to review their Medicare coverage on an annual basis. During the Medicare Annual Enrollment Period, Medicare beneficiaries have the option to: Change from Original Medicare to a Medicare Advantage plan. Change from one Medicare Advantage plan to another. Disenroll from a Medicare Advantage plan and go back to Original Medicare. Change from one prescription drug plan (Medicare Part D) to another. Enroll in a prescription drug plan. Cancel prescription drug coverage. With these decisions in mind, our Medicare survey uncovered that: 84% are confident that they are enrolled in the right Medicare plan. 70% have never adjusted their Medicare coverage, while 34% are not sure yet if they are going to change or adjust their Medicare coverage during open enrollment. 44% say selecting a plan that accepts their doctors is most important when choosing a Medicare plan, while 27% say selecting a Medicare plan with low monthly premiums & copays is most important. Medical Cost Concerns for Medicare Beneficiaries 82% think prescription drug prices are too high. 54% are worried about the cost of healthcare if they contracted COVID-19. Telemedicine Usage Among Medicare Beneficiaries 94% of Medicare beneficiaries hadn’t used telemedicine before COVID-19. 71% of seniors on Medicare increased their telemedicine usage during the coronavirus pandemic. 42% will continue to use telemedicine on a regular basis when the pandemic is over. Seniors Are Getting Social 52% seniors use Facebook everyday. 39% seniors have gone to a restaurant over the past month. 26% seniors have attended in-person gatherings with their families within the past month. The 2020 Presidential Election 82% say this is the most important presidential election of their lifetime. 49% say the U.S. Supreme Court vacancy makes them more concerned about the U.S. healthcare system. Full Medicare Survey Results Click here to download the full Medicare survey results. Our Medicare Survey Methodology The above Medicare survey results were gathered through a national survey of 1,000 U.S. adults over age 65 on October 1-6, 2020. The survey has a margin of sampling error of +/1 3.1 percentage points. Explore More Healthinsurance.com Surveys September 2020: U.S. Healthcare, 2020 Election and More August 2020: Multigenerational Perspectives on COVID-19 July 2020: Medicare Eligible Seniors Survey Findings: Technology, COVID-19, the 2020 Election and More June 2020: Healthcare Technology, Self-Care and More May 2020: Testing, Mental Health, and More April 2020: Economic Impacts and Health Insurance Trends March 2020: Telemedicine Usage During COVID-19

Our latest national consumer survey reaching 1,000 registered voters measured feelings about the U.S. healthcare system, the U.S. economy during the coronavirus pandemic, the 2020 Presidential election and telemedicine. The survey comes at a crucial decision-making time of the year when the U.S. Presidential election, health insurance open enrollment period, and the Medicare Annual Enrollment Period are fast approaching for many Americans. The United States Healthcare System When rating the U.S. healthcare system: 36% said fair. 27% said good. 24% said poor. 11% said excellent. 2% were unsure. When asked if our healthcare system has changed for the better or worse due to COVID-19: 45% felt it was unchanged. 33% felt it was worse. 14% said it was better. 8% were unsure. Also of note, 69% said giving more control to patients and doctors is the key to improving the United States healthcare system. Meanwhile, 11% chose giving more control to government officials and bureaucrats. And 20% were not sure how to improve it. Participants were also asked about the quality of U.S. healthcare services since the Affordable Care Act (ACA or “Obamacare”) was enacted: 31% said the quality of healthcare has gone down, while 29% said it’s gone up. Lastly, 84% of our respondents said the cost of all health care services, procedures, and medications should be made available in advance to patients. The 2020 Presidential Election Our survey also honed in on what’s most important to people in the 2020 U.S. Presidential election: healthcare reform, the economy, civil rights, law and order, government corruption, and our response to COVID-19. Here’s how our participants responded: 95% said the U.S. economy is an important issue. 91% said government corruption is an important issue. 88% said our nation’s response to COVID-19 is an important issue. 88% said healthcare reform is an important issue. 86% said civil rights is an important issue. 85% said law and order is an important issue. Health Insurance in the United States Our survey also gauged feelings on an array of health insurance and employment topics, including consumer feelings about health insurance, a proposal to ban private insurance, and COVID-19 impacts on health insurance. When it comes to our respondents’ feelings on their health insurance: 38% rated their health insurance as good. 26% rated their health insurance as excellent. 23% rated their health insurance as fair. 10% rated their health insurance as poor. And when asked what type of health insurance has the best medical care coverage: 40% said employer-sponsored coverage. 21% said Medicare. 19% were unsure. 12% said Medicaid. 9% said Obamacare. Of note, 25% of our respondents have lost or know someone who lost their health insurance during COVID-19. For those who are employed, 38% are reluctant to switch jobs right now because they want to keep their current health insurance. Last but not least, the survey gauged a possible proposal to ban all private health insurance companies and require every American to get their coverage through the federal government. When asked about this concept, 15% of respondents strongly favored the proposal, while 35% were strongly opposed. As for the rest of the group, 19% were somewhat in favor and 18% were somewhat opposed to the proposal. Employment and Working From Home Our national survey also covered what’s important when considering or accepting a new job. In the “very important” category: 78% said salary. 66% said health insurance. 49% said time off. 33% said working from home. Although working from home has the lowest percentage on the “very important” scale, it turned out to be top-of-mind for some respondents. 49% felt that working remotely is better for overall health and well-being, and 40% would take a pay cut to work from home. Pulse Check on COVID-19 Testing Over the course of our survey series, we’ve gathered opinions about Coronavirus testing. Here are the latest findings: 60% were not worried about the cost of Coronavirus treatment - a decrease from the percentage we’ve seen over the past few months. 52% thought frequent COVID-19 testing is the best way to control the spread. 52% thought every child should be tested for COVID-19 on a weekly basis. The Latest on Telemedicine Telemedicine use during the coronavirus pandemic is another topic we’ve kept an eye on. In our latest survey, 79% had not used telemedicine prior to the pandemic, but 43% have used telemedicine during the pandemic. While highlighting several advantages of telemedicine versus visiting a doctor in person, we asked our respondents which telemedicine perk is most appealing to them. 55% said avoiding the waiting room. 47% said convenient scheduling. 47% said the wait times were better. 38% said getting care from home. Full Current Events in the United States Survey Results Click here to download the full results. Our Survey Methodology The above survey results were gathered through a national survey of 1,000 registered voters, which was conducted September 4 - 8, 2020. The survey has a margin of sampling error of +/- 3.1 percentage points. See More Healthinsurance.com Surveys August 2020: Multigenerational Perspectives on COVID-19 July 2020: Medicare Eligible Seniors Survey Findings: Technology, COVID-19, the 2020 Election and More June 2020: Healthcare Technology, Self-Care and More May 2020: Testing, Mental Health, and More April 2020: Economic Impacts and Health Insurance Trends March 2020: Telemedicine Usage During COVID-19

Telemedicine usage, financial insecurity, healthcare technology, and a digital detox: These are just some of the topics we covered in our most recent healthinsurance.com COVID-19 survey. But this time, we heard from a multigenerational mix of millennials, Generation X, and Baby Boomers. And the results were pretty eye-opening. Multigenerational Survey Highlights Telemedicine Usage and COVID-19: Now vs. Then Across the three generations, 60% are more comfortable with using telemedicine now than they were six months ago overall. Gen X stood out as the age group that was the most comfortable with using telemedicine. 54% of our multigenerational respondents plan to use telemedicine with the coronavirus pandemic is over. Once again, GenXers were most receptive to this virtual healthcare alternative. 52% have had their doctors encourage a telemedicine appointment versus an in-office visit. COVID-19 and the Digital World Across the three generations, 71% of our respondents have found themselves on the computer or phone more frequently during the pandemic. So it’s no surprise that 39% feel they need a “digital detox” now more than ever. Millennials, especially, felt the need to take a break from scrolling Instagram feeds or sending memes to friends: 51% would take the digital detox. And how about the use of streaming devices, social media platforms, wearables, and online retailers during COVID-19? Here are the popular picks across the three generations: Binge Watching: 27% are watching their favorite shows from their Smart TVs. Social Media: 61% are using Facebook the most. And it’s especially a fan favorite for 75% of our Baby Boomer respondents. Wearable Technology: 47% use wearables to monitor their health. 25% of them are using the Apple Watch to track their fitness activity. Online Shopping: 72% are shopping online more frequently than they did before the pandemic. (Our guess is Amazon, Instacart, and maybe a little UberEats). Coronavirus Vaccine, Masks and More Across the three generations, 87% are comfortable having their temperatures checked before entering an establishment. 69% will get a COVID-19 vaccine once it becomes available. 41% feel that masks are the most effective way to prevent the spread of coronavirus. The State of Healthcare, Economy and Finances During COVID-19 Across the three generations, 82% feel the U.S. healthcare system is broken, and 35% feel it will take 2 years for our economy to recover from COVID-19. 77% have made efforts to support small businesses during COVID-19, while 53% feel that small businesses will recover after the pandemic. 51% have experienced financial insecurity due to COVID-19, which could be why 43% have put off medical care due to cost concerns. Full Multigenerational Survey Results Click here to download the complete multigenerational survey results broken down by generation. Multigenerational Survey Methodology The above multigenerational survey results were gathered through an online poll of 1,595 Americans aged 24-74. The poll was conducted August 6-7, 2020, gleaning representative samples from each state based on population. Samples were weighted for even sample results for Millennials (ages 24-39), Gen X (ages 40-55) and Baby Boomers (ages 56-74). Percentages have been rounded to the nearest full percentage point. Explore More Healthinsurance.com Survey Findings July 2020: Medicare Eligible Seniors Survey Findings: Technology, COVID-19, the 2020 Election and More June 2020: Healthcare Technology, Self-Care and More May 2020: Testing, Mental Health, and More April 2020: Economic Impacts and Health Insurance Trends March 2020: Telemedicine Usage During COVID-19

Our previous healthinsurance.com surveys have paid close attention to how COVID-19 is impacting our economy, mental health, telemedicine usage, self-care and more. But our most recent survey focuses on an important group: Seniors. In our Medicare Eligible Seniors survey, more than 1,000 Americans ages 64 and up weighed in on life during the Coronavirus pandemic, their use of technology, their Medicare plans, their feelings toward the 2020 election, and more. Medicare Eligible Seniors Survey Results One important takeaway from this survey is that seniors are embracing technology in new ways during the coronavirus pandemic. More than half of the respondents agreed that they have been using technology more during the pandemic. Seniors are using technology for the following: Healthcare: they are receiving virtual care through telemedicine, ordering prescriptions online and monitoring their health through wearables. Information: they are using social media to stay informed on relevant news. Communication: they are staying in touch with family and friends via texting, phone calls, video chat, and social media. Entertainment: they are binge watching their favorite shows on smart TVs and streaming devices. Technology Use Among Seniors in 2020 89% have a smartphone 83% use Facebook the most 75% have a smart TV or streaming device 73% use social media 68% have an iPad or other type of tablet 66% still have cable TV 61% feel they have embraced technology more during the COVID-19 pandemic 54% video chat with their kids and grandkids 50% have video chatted more since the start of COVID-19 47% binge watch shows 43% would wear a device that helped maintain appropriate social distance during the COVID-19 pandemic and alert others if they are too close 42% prefer talking on a cell phone as their method of communication 32% video chat with their friends 30% use social media to staying in touch with friends 29% prefer texting as their method of communication 28% monitor their health using a wearable (Apple Watch, Fitbit, etc.) 22% use social media to stay in touch with family 21% use social media for news 11% started using a smartphone or tablet during the pandemic Life During COVID-19 64% have only left the house to go food shopping or to the pharmacy during COVID-19 62% have you seen their kids or grandkids in person since mid-March 54% have put off a dentist appointment because of COVID-19 27% have left their house whenever they wanted during COVID-19 2020 Medicare Usage and Preferences 97% say their doctor accepts Medicare 84% are not looking to switch doctors because they don’t accept medicare 69% with a Medicare Advantage plan are happy with it 51% think the age to be eligible for Medicare should be lowered to 60 39% look for a Medicare a plan that accepts their doctor 37% think seniors who have a Medicare Advantage plan and who contract COVID-19 are getting better care 26% look for a Medicare plan with low monthly premiums and copays 26% intend to switch from an Original Medicare to a Medicare Advantage plan in the next enrollment period 22% look for a medicare plan that has extra benefits (ie. dental, vision, hearing, fitness programs) 22% intend to change their prescription drug plan in the next enrollment period 20% plan to adjust their Medicare plan during the next annual enrollment period (Oct. 15 - Dec. 7) 12% used the special enrollment period to enroll in Medicare during COVID-19 Prescription Drugs 89% think prescription drug prices are too high 36% spend more than $50 a month on prescription drugs 34% order prescriptions from an online pharmacy Medical Costs 66% are worried about out-of-pocket costs 62% are you worried about receiving an unexpected medical bill 50% have money set aside for their children or family to use for their health needs 36% have put off seeing a doctor because of cost 35% are worried about contracting COVD-19 because they may be hit with a surprise bill Telemedicine Usage 68% of those who haven’t used telemedicine during COVID-19 say its because they haven’t needed to 58% have used telemedicine just once during COVID-19 44% have used telemedicine during COVID-19 43% intend on using telemedicine once COVID-19 passes 30% have used telemedicine once a month during COVID-19 10% used telemedicine before COVID-19 The 2020 Presidential Election 92% say lowering drug prices is an important topic in the upcoming election 84% haven’t seen the country more divided in their lifetime than it is now 68% say the economy and healthcare are the two most important issues to them in the 2020 election 58% will vote via mail-in ballot in November 42% will vote in person in November Methodology The above results were gathered through an online poll of more than 1,000 Medicare eligible Americans ages 64+. The poll was conducted from July 20, 2020 to July 21, 2020, gleaning representative samples from each state based on population. Explore More Healthinsurance.com Survey Findings August 2020: Multigenerational Perspectives on COVID-19 June 2020: Healthcare Technology, Self-Care and More May 2020: Testing, Mental Health, and More April 2020: Economic Impacts and Health Insurance Trends March 2020: Telemedicine Usage During COVID-19

With headlines buzzing about healthcare, politics and the recent spike in COVID-19 cases, our latest healthinsurance.com survey reached people nationwide at a very crucial time. More than 1,100 respondents answered questions about the following topics: The 2020 Election and Healthcare General Medical Costs COVID-19 Testing and Costs COVID-19 Prevention and Protection COVID-19 and the Social Scene COVID-19 and the Workplace COVID-19 and Telemedicine (Virtual Care) COVID-19 and Insurance Coverage The 2020 Election, ACA and Healthcare Top Takeaway 60% of respondents are willing to risk their health to vote in person in November. And our respondents shared an even split of what topic is most important in this year’s election: 50% said healthcare and 50% said the economy. Complete Breakdown 88% think the Affordable Care Act (ACA or Obamacare) is still in effect today. 66% feel less confident in the quality of U.S. healthcare thanks to COVID-19. 62% understand what it means to those with ACA plans if the Supreme Court strikes it down. 37% feel that health insurance should not be a political issue. 32% think the ACA should be struck down by the Supreme Court. Taking the Pulse of Medical Costs Top Takeaway 56% of respondents have avoided medical treatment due to cost. Complete Breakdown 93% think medical costs in the U.S. are too high. 93% think prices for medical procedures should be transparent like food pricing in the grocery store. 92% think prescription drug prices in the U.S. are too high. 64% think they pay too much for health insurance. COVID-19 Testing and Costs Top Takeaway 32% of respondents have had a hard time or know someone who has had a hard time getting tested for COVID-19. Complete Breakdown 63% worry about the cost of COVID-19 treatment. 41% have tested positive for COVID-19 or know someone who has. COVID-19 Prevention and Protection Top Takeaway 74% of respondents think the U.S. needs another “pause” to contain the current spike in coronavirus cases. Complete Breakdown 89% are still taking precautions to prevent the spread of COVID-19. 88% would comply if the U.S. has to shut down again to control the spread of COVID-19. 85% feel that masks help prevent the spread of COVID-19. 77% feel everyone should be required to wear a mask. 73% feel there should be a fine for not wearing a mask. COVID-19 and the Social Scene Top Takeaway 62% of respondents say they have witnessed guidelines not being followed while out in public places. Complete Breakdown 60% have been to a retail store or mall. 40% have been to a restaurant or bar. 37% have been to a beauty salon or barber shop. 14% have returned to their gyms. In terms of socializing with family, 52% have not seen their parents or grandparents since the pandemic began. Still, 66% would not travel via plane or train to see family and friends. COVID-19 and the Workplace Top Takeaway If given the options, 81% would work from home after the pandemic passes while 43% would take a pay cut to continue to work from home. Complete Breakdown 84% would express their concerns if their employer asked them to come back to work, but they weren’t ready to do so. 67% would not travel for work via plane or train if asked to do so. 53% are not comfortable with returning to their workplaces. 47% are having a hard time unplugging from their jobs, despite working from home. COVID-19 and Virtual Care Top Takeaway 43% of respondents have used telemedicine during COVID-19 - a notable increase from the 20% who used telemedicine before the pandemic struck. Complete Breakdown 70% feel that telemedicine and in-person appointments should be priced differently. 69% are hesitant about telemedicine with the concern that the care is not as good as an in-person visit. 60% would use telemedicine again after using it during the coronavirus pandemic. 56% say their doctors are offering virtual visits, and 35% have received correspondence about telemedicine from their health insurance companies. Our furry friends were also a topic of healthcare conversation: 20% have put off vet appointments due to COVID-19, but 49% would use televet appointments for their pets. 37% plan to stop allowing people to pet their dogs due to COVID-19 fears, and 17% worry that their pet could contract COVID-19. COVID-19 and Insurance Coverage Top Takeaway 54% of respondents say they don’t know what their health insurance options are if they lost their coverage. Complete Breakdown 56% currently have a life insurance policy and 30% have thought about purchasing one due to COVID-19. 49% are hesitant to switch jobs because they want to keep their employer-sponsored health benefits. 20% have lost their health insurance or know someone who has lost their health insurance coverage during COVID-19. Our Methodology The above results were gathered through an online poll of more than 1,100 Americans between the ages of 18-64. The poll was conducted from July 3, 2020 to July 6, 2020, gleaning representative samples from each state based on population. Explore More Coronavirus Trends and Surveys October 2020: Medicare Survey Gathers Insights on Medical Costs, Technology & More September 2020: U.S. Healthcare, 2020 Election and More August 2020: Multigenerational Coronavirus Survey July 2020: Medicare Eligible Seniors Survey Findings: Technology, COVID-19, the 2020 Election and More June 2020: Healthcare Technology, Self-Care and More May 2020: Testing, Mental Health, and More April 2020: Economic Impacts and Health Insurance Trends March 2020: Telemedicine Usage During COVID-19

While the unfortunate effects of the Coronavirus pandemic still dominate the news, COVID-19 cases are declining in some parts of the country. Meanwhile, technology platforms like virtual doctor appointments and Zoom calls continue to be a growing trend. And many Americans who are now working from home are taking a well-deserved time out for self care. These hot topics were the focus of our latest Coronavirus survey of over 1,000 adults from various backgrounds, as well as corresponding news coverage from the survey. We’ll cover more details below. June 2020 Survey: Update on Technology Usage During COVID-19 Our modern culture is no stranger to things like wearable devices that monitor health, online chatbots, and video chat platforms. So it’s no wonder these technologies are proving to be essential in the era of COVID-19. Our healthinsurance.com Coronavirus survey on healthcare technology, self care and more revealed that roughly 3 in 4 adults would consider wearing a device that could monitor patients who have COVID-19 and/or detect early signs of the virus. Meanwhile, more than half of our survey respondents said they receive automated communications about COVID-19. The Coronavirus self-checker chatbot on the CDC website is just one example. And with many people being confined to healthcare facilities during the pandemic, about one quarter of our respondents say they’re using technologies like Zoom, FaceTime, and telerobots to chat with family members in hospitals and nursing homes. News Spotlight: COVID-19 And Work-Life Balance Many respondents from our June 2020 survey say they’re taking better care of themselves since working from home. But for others, social distancing may add extra emotional stress to an already isolating work life or greater challenge balancing work while tending to kids who are also at home due the pandemic. These scenarios could be why 41% of adults we surveyed feel like they need time off from working at home, as mentioned in this Fox News video. And despite the fact that many of our survey respondents are working remotely, our June 2020 survey uncovered that 40% of them still plan to take their vacations this summer. This is a good indicator that many Americans are prioritizing their well-being, which is much needed given the economic and emotional stressors from the Coronavirus pandemic. In fact, nearly one third of our survey respondents say their self care has improved since working from home. For instance, our Businesschief.com feature article reported that 72% of respondents from our survey are more conscious of their overall health. But respondents who are currently working from home or furloughed may soon return to onsite employment as more states open up. And this may come with increased risk of contracting COVID-19. That’s why Healthcaredive.com reported that two-thirds of respondents from our June 2020 survey think everyone should be tested for COVID-19 before going back to work. COVID-19 Economic Updates With Coronavirus still causing a downturn among individuals and businesses alike, most Americans don’t think the economy will recover quickly. This echoes findings from our June healthinsurance.com survey, which indicated that 41% of respondents are struggling to pay their monthly bills. Relevant Links & Resources Press Release: 1 in 2 Americans Say COVID-19 Has Changed The Way They Use Healthcare June 2020 Survey: COVID-19 Healthcare Technology, Self-Care and More May 2020 Survey: Coronavirus Testing, Mental Health, and More April 2020 Survey: Coronavirus Economic Impacts March 2020 Survey: Telemedicine Use During the Coronavirus Pandemic