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Here we are - more than a year after the Coronavirus hit the United States. And a real fear that COVID-19 will never go away still remains. At least that’s how 56% of our latest survey respondents feel. Our April 2021 survey covered a range of topics, including health and life insurance, telemedicine, and finances. But one major theme that emerged from the survey is how American adults are feeling about life in the new normal. Let’s take a look at some of the highlights. Health & Life Insurance Utilization Amidst COVID-19 If anything, the Coronavirus pandemic has caused people to value their health and wellness. So it’s no wonder why our respondents are taking precautions to ensure they’re protected now and in the future through health insurance coverage and life insurance policies. Our survey indicates that: 94% have some kind of health insurance, a 4% increase since our April 2020 survey covering COVID-19 economic impacts. 54% know their health insurance options if they were to lose their coverage. 20% added more coverage to their life insurance policy because of COVID-19 18% purchased a life insurance policy because of COVID-19. Continued Medical Expense Concerns Though our respondents are putting their health front and center, they’re still concerned about healthcare costs. Two findings that stood out to us: 49% would think twice about seeking medical care because of cost; up 7% since April 2020. 46% don’t have enough money saved to cover medical costs should they come down with an illness like COVID-19. Telemedicine: An Evolving Alternative To In-Person Care Healthcare providers, insurance companies and consumers alike are turning to telehealth services now more than ever. And the proof is in our survey results: 59% have received information about telemedicine from their insurance carrier, signifying a 111% increase since our April 2020 survey. Adding to that: 50% of our respondents have used telemedicine services during the COVID-19 pandemic, while 75% will continue to use them post-pandemic. The Latest On Pandemic Life Our March 2021 Coronavirus Anniversary Survey: One Year Later revealed that 39% of our respondents said they will miss certain aspects of pandemic life. Interestingly enough, many more of our survey participants admitted the same thing in our April survey: try 91% now saying they will miss some aspect of pandemic life - quite the increase. In terms of pandemic life at home, 49% will miss all of the family time once life gets back to normal. Meanwhile, 62% are afraid to cough or sneeze out in public even though they don’t have COVID-19. And 67% feel that it’s too soon to drop mask mandates. COVID-19 Vaccine Skepticism On April 12, the CDC paused the Johnson & Johnson vaccine due to reported cases of blod clotting after receiving the vaccine. And this news may cause more reluctance to get the coronavirus vaccine. Though 46% have already received the COVID-19 vaccine (through any of the current manufacturers), 11% still aren’t sure if they’ll get the vaccine. Of this 11% who are unsure: 59% say it’s because they’re simply afraid to get the vaccine. 50% say it’s because of the side effects. 28% say it’s because of how fast it was created Vaccine passports are also continuing to make headlines, so we asked our participants to weigh in with their thoughts. 59% are in favor of a “vaccine passport.” 33% oppose a “vaccine passport.” Deeper Dive: Full Survey Results View a snapshot of our survey results. View the full survey results. Our Survey Methodology The above survey results were gathered through a national survey of 1,000 U.S. adults from April 11, 2021 to April 13, 2021. Certain quotas were applied to the overall sample and lightly weighted by geography, gender, age, race, education, and political party to reasonably reflect the nation’s population. Other variables were reviewed to ensure that the final sample is representative of that population. More Healthinsurance.com Surveys March 2021: Coronavirus Anniversary Survey: One Year Later February 2021: Coronavirus Survey Findings: Coronavirus Vaccines & Prevention Amidst Pandemic Fatigue January 2021 (Part 1): January Survey: A Look At 2021 & Healthcare Habits During COVID-19 January 2021 (Part 2): Consumer Survey: The 2021 Super Bowl & Coronavirus Concerns December 2020: December Survey: Latest Coronavirus Impacts & Findings November 2020: The 2021 Open Enrollment Periods, Health Insurance & The Holidays October 2020: Medicare Survey Gathers Insights on Medical Costs, Technology & More September 2020: U.S. Healthcare, 2020 Election and More August 2020: Multigenerational Perspectives on COVID-19 July 2020: Medicare Eligible Seniors Survey Findings: Technology, COVID-19, the 2020 Election and More June 2020: Healthcare Technology, Self-Care and More May 2020: Testing, Mental Health, and More April 2020: Economic Impacts and Health Insurance Trends March 2020: Telemedicine Usage During COVID-19

On March 11, 2020, the World Health Organization (WHO) declared the Coronavirus a pandemic. A few days later, nearly every sport shut down, borders closed, and plywood covered the windows of small businesses. Here are are one year later: March 2021 marks one year of consumer surveys at healthinsurance.com. Since then, we've asked about everything from telemedicine services and economic impacts to the 2020 Presidential election and how seniors are handling the pandemic. And through measuring public sentiments over time, we’ve learned a lot in one short year. All of this in mind, our most recent March 2021 survey was the prime opportunity to compare certain 2020 vs. 2021 survey responses, beginning with telemedicine usage. Telemedicine During COVID-19 The Coronavirus pandemic truly tested our nation’s healthcare system. And we had to adjust the way we delivered care to keep up with the high demand of COVID-19 patients. This marked the rise of telemedicine, also known as telehealth. Telemedicine gives us a way to receive virtual care for non-emergency conditions like the common cold, skin rashes, or allergies. The following three findings from our most recent survey alone tell us how much telemedicine has evolved throughout the pandemic. Are you familiar with telemedicine? March 2020: 61% said yes. March 2021: 77% said yes. This is a 26% increase in telehealth awareness. Have you used telemedicine during the Coronavirus pandemic? March 2020: 9% said yes. March 2021: 47% said yes. This is a 422% increase in telemedicine usage. Do you feel that telemedicine visits are as good as in-person visits to the doctor? March 2020: 35% said yes. March 2021: 40% said yes. This is a 14% increase in confidence that telemedicine visits are just as good as in-person visits. Polling the Coronavirus Vaccine Rollout With the COVID-19 vaccine rollout well underway across the country, our survey also closely monitored our respondents’ reactions to the vaccine. Here are our top 3 takeaways: 54% will get the COVID-19 vaccine as soon as they’re eligible to do so. 54% would still get tested for COVID-19 even after getting the vaccine. 39% would jump the line and get the Coronavirus vaccine sooner if they had the opportunity to do so. We also asked our survey participants if they had a preference of which vaccine they’d get: Pfizer, Moderna, or Johnson & Johnson. 36% said they’d take whatever vaccine they could get. But 28% chose the Johnson & Johnson vaccine, while 21% leaned towards the Pfizer vaccine. Post-Pandemic Perceptions: What Are People Looking Forward To? According to the Centers for Disease Control and Prevention (CDC), Coronavirus cases in the U.S. have declined with a 11.2% decrease in the 7-day average number of daily cases compared to the previous week (data as of March 10, 2021). This promising trend prompted us to ask people what they’re looking forward to the most once returning back to “normalcy.” Here’s the breakdown: 29% say hanging out with friends and family. 22% look forward to not wearing a mask. 19% say going on vacation. 10% want to go to a live performance (i.e. concert or play). 10% look forward to eating at a restaurant. 7% want to go to a movie. 2% say getting pampered with services like a massage. Still, 62% of our respondents said they have apprehensions about returning to normal. And 39% indicated there are certain things they will actually miss about “pandemic life.” Full Survey Results Click here to download the full survey results. Our Survey Methodology The above survey results were gathered through a national survey of 1,000 U.S. adults from March 12, 2021 to March 14, 2021. Certain quotas were applied to the overall sample and lightly weighted by geography, gender, age, race, education, and political party to reasonably reflect the nation’s population. Other variables were reviewed to ensure that the final sample is representative of that population. More Healthinsurance.com Surveys February 2021: Coronavirus Survey Findings: Coronavirus Vaccines & Prevention Amidst Pandemic Fatigue January 2021 (Part 1): January Survey: A Look At 2021 & Healthcare Habits During COVID-19 January 2021 (Part 2): Consumer Survey: The 2021 Super Bowl & Coronavirus Concerns December 2020: December Survey: Latest Coronavirus Impacts & Findings November 2020: The 2021 Open Enrollment Periods, Health Insurance & The Holidays October 2020: Medicare Survey Gathers Insights on Medical Costs, Technology & More September 2020: U.S. Healthcare, 2020 Election and More August 2020: Multigenerational Perspectives on COVID-19 July 2020: Medicare Eligible Seniors Survey Findings: Technology, COVID-19, the 2020 Election and More June 2020: Healthcare Technology, Self-Care and More May 2020: Testing, Mental Health, and More April 2020: Economic Impacts and Health Insurance Trends March 2020: Telemedicine Usage During COVID-19

As we settle into 2021, the rollout for the Coronavirus vaccine continues to take shape across the country. Still, many people are experiencing burnout from the pandemic. So for February, we surveyed 1,000 adults to gain insight into the vaccine, pandemic perceptions, and other hot topics. Survey Spotlight: COVID-19 Vaccination & Prevention Insights Nearly 70% of our February survey participants plan to get the COVID-19 vaccine as soon as they can. What struck us most is that 86% of our respondents think that those who get vaccinated should still wear masks and practice social distancing. And, 4 in 10 participants believe we will need to wear masks for one more year. News Spotlight: Access To COVID-19 Testing & Vaccination COVID-19 Testing Though the coronavirus vaccine is currently at the forefront, COVID-19 testing is still an important issue. As highlighted in this HealthLeaders article, which covered our survey, 64% of our respondents would opt for more frequent testing if they could do so from home. COVID-19 Vaccination & Seniors While many states are rolling out mass vaccination sites, some seniors are finding it difficult to access the coronavirus vaccine. According to our survey findings reported by Newsmax, 48% of our survey participants say they know someone over 65 who has had challenges signing up for the COVID-19 vaccine. Quick tip: Visit our Guide to Medicare Vaccine Coverage to see updated information on how Medicare covers the COVID-19 vaccine. COVID-19 Work-Life Balance Pandemic Fatigue With all the challenges the pandemic has caused over the past year, 54% of our February survey respondents say they’re currently experiencing pandemic fatigue. Among this percentage, 53% say the frustration is driving them to return to regular activities despite the risks. Working Remotely Working from home has also played a role in how our survey participants view pandemic fatigue. According to our survey findings covered by ValuePenguin: 79% say working from home has been better for their overall mental health - a pretty big increase from the 37% of respondents who felt stressed working from home back in May 2020. 52% would be willing to take a pay cut in exchange for working from home indefinitely. Explore Our Coronavirus Surveys Press Release: Survey: 48% Know Someone Aged 65+ Who Has Had Difficulty Getting COVID-19 Vaccine February 2021 Survey: Coronavirus Vaccines & Prevention Amidst Pandemic Fatigue January 2021 Survey: A Look At 2021 & Healthcare Habits During COVID-19 December 2020 Survey: Latest Coronavirus Impacts & Findings November 2020 Survey: The 2021 Open Enrollment Periods, Health Insurance & The Holidays October 2020 Survey: Medicare Survey Gathers Insights on Medical Costs, Technology & More September 2020 Survey: U.S. Healthcare, 2020 Election, And More August 2020 Survey: Multigenerational Perspectives On COVID-19 July 2020 Survey #1: COVID-19 Political, Healthcare, Economic, Social, and Workplace Landscapes July 2020 Survey #2: Medicare-Eligible Seniors: Technology, COVID-19, The 2020 Election, and More June 2020 Survey: COVID-19 Healthcare Technology, Self-Care and More May 2020 Survey: Coronavirus Testing, Mental Health, and More April 2020 Survey: Coronavirus Economic Impacts March 2020 Survey: Telemedicine Use During the Coronavirus Pandemic

We’re quickly approaching the one-year mark since the coronavirus pandemic hit the United States. Now, we’re witnessing - and for some, experiencing - the national COVID-19 vaccine rollout, with 56.1 million doses administered according to a state-by-state tally (as of February 16, 2021). In keeping with the COVID-19 timeline of events and updates, our February 2021 survey checked the pulse of 1,000 U.S. adults on topics such as: Coronavirus vaccinations COVID-19 testing and prevention Pandemic fatigue Employment and working remotely How Are People Feeling About The Coronavirus Vaccine Rollout? From the start, public health officials were clear that it would take time to vaccinate people who wanted the Coronavirus vaccine. But we may not have predicted the confusion and frustration that came along with the COVID-19 vaccine rollout. Across the country, Americans in certain areas are seeing vaccine shortages, different state-by-state plans for administering the shots, and technology challenges. It’s no wonder why our survey indicated that 48% of our respondents know someone over age 65 who has had difficulty signing up to receive the coronavirus vaccine. Regardless, growing enthusiasm about the coronavirus vaccine still remains strong. In fact, our coronavirus survey revealed that 68% plan to get the vaccine as soon as they’re able to do so. What struck us most is that 86% of our COVID-19 survey respondents think people who have received the COVID-19 vaccine should continue to wear masks and social distance. What’s The Latest With COVID-19 Testing and Prevention? Though the COVID-19 vaccine is the main headline right now, we still wanted to check back in with respondents about their feelings on Coronavirus testing and prevention. Here are top three key findings: 64% say they’d get tested for COVID-19 more frequently if they could do it at home. 49% have never been tested for COVID-19. 41% believe we’ll need to continue to wear masks for one more year. Are People Still Experiencing Coronavirus Pandemic Fatigue? You might have heard the term “pandemic fatigue” - a state of being worn out by recommended COVID-19 precautions and restrictions. Pandemic fatigue can leave people feeling bored, depressed, and anxious. Turns out, our survey indicated that it’s still a very prominent feeling in the lives of many Americans: 54% are currently experiencing pandemic fatigue. Of that percentage, 53% say they’re feeling so frustrated that they’re ready to return to their regular activities despite the risks. And these current feelings of pandemic fatigue is no stranger to us. Our previous coronavirus survey findings showed early signs of pandemic fatigue, whether it’s the need for a digital detox, or negative feelings from economic stress and nationwide protests. How Is COVID-19 Impacting The Workforce? Speaking of pandemic fatigue, our COVID-19 survey revealed that 51% of respondents have taken at least one mental health day during the pandemic. Yet, our survey also uncovered that 79% of our respondents say that working from home has been better for their overall mental health - a significant increase when you consider how 37% of our respondents felt more stressed working from home during our May 2020 survey. Here are other interesting survey findings related to working remotely during the coronavirus pandemic: 59% of respondents are still taking vacation days even though they’re working from home. 50% of those working from home are finding it hard to manage their work-life balance. 36% are planning a big vacation despite COVID-19 travel restrictions and continued safety precautions. Full Survey Results Click here to download the full survey results. Our Survey Methodology The above survey results were gathered through a national survey of 1,000 U.S. adults from February 11, 2021 to February 15, 2021. The survey has a margin of sampling error of +/- 3.1 percentage points. More Healthinsurance.com Surveys January 2021 (Part 1): January Survey: A Look At 2021 & Healthcare Habits During COVID-19 January 2021 (Part 2): Consumer Survey: The 2021 Super Bowl & Coronavirus Concerns December 2020: December Survey: Latest Coronavirus Impacts & Findings November 2020: The 2021 Open Enrollment Periods, Health Insurance & The Holidays October 2020: Medicare Survey Gathers Insights on Medical Costs, Technology & More September 2020: U.S. Healthcare, 2020 Election and More August 2020: Multigenerational Perspectives on COVID-19 July 2020: Medicare Eligible Seniors Survey Findings: Technology, COVID-19, the 2020 Election and More June 2020: Healthcare Technology, Self-Care and More May 2020: Testing, Mental Health, and More April 2020: Economic Impacts and Health Insurance Trends March 2020: Telemedicine Usage During COVID-19

The new year may bring a fresh outlook on life for many Americans, especially since the majority of our December survey respondents were eager to put 2020 behind them. In January 2021, we surveyed 1,000 adults to gain new insights into health insurance, healthcare technology, and attitudes toward health. January Survey: 2021 Open Enrollment Findings One of the main highlights from our January 2021 survey is the changes consumers made to their health insurance plans during the ACA and Medicare Open Enrollment Periods during late 2020. Here are the findings: 260 of our 1,000 respondents made changes to their existing health plans. Among those 260 respondents: 65% increased their coverage for the 2021 plan year, while 43% enrolled in a different plan. News Spotlight: Updates On Telemedicine & Healthcare Technology Telemedicine has been a recurring topic in our 2020 surveys. And with our new year survey findings, it looks like virtual doctor visits are here to stay. In fact, 8 in 10 survey participants who used telemedicine during the Coronavirus pandemic will continue to even after it’s over - a finding that was also featured in the International Travel & Health Insurance Journal. Another interesting highlight is that 64% of our survey respondents think that COVID-19 has advanced healthcare technology, as reported by Health Plan News. COVID-19 Updates: Health Attitudes & The New Year Though COVID-19 has brought many negative impacts to our lives, the pandemic has at least made people more health-conscious - a trend uncovered by our January survey. So it’s not surprising that 83% of our survey participants said that COVID-19 has made them more aware of their health and the health of others around them. For starters, our respondents have prevention on their minds, with nearly 70% who are planning to get the COVID-19 vaccine. This survey finding was also featured in a recent article by Newsmax. The pandemic may have also contributed to the 52% of our survey respondents who have made health-related New Year’s resolutions. However, 38% had already broken their resolutions. More Coronavirus Resources & Surveys Press Release: Survey: COVID-19 Pandemic Is Advancing Healthcare Technology January 2021 Survey: A Look At 2021 & Healthcare Habits During COVID-19 December 2020 Survey: Latest Coronavirus Impacts & Findings November 2020 Survey: The 2021 Open Enrollment Periods, Health Insurance & The Holidays October 2020 Survey: Medicare Survey Gathers Insights on Medical Costs, Technology & More September 2020 Survey: U.S. Healthcare, 2020 Election, And More August 2020 Survey: Multigenerational Perspectives On COVID-19 July 2020 Survey #1: COVID-19 Political, Healthcare, Economic, Social, and Workplace Landscapes July 2020 Survey #2: Medicare-Eligible Seniors: Technology, COVID-19, The 2020 Election, and More June 2020 Survey: COVID-19 Healthcare Technology, Self-Care and More May 2020 Survey: Coronavirus Testing, Mental Health, and More April 2020 Survey: Coronavirus Economic Impacts March 2020 Survey: Telemedicine Use During the Coronavirus Pandemic

With a recent spike in COVID-19 cases due to in-person holiday gatherings, part 2 of our January consumer survey focused on the 2021 Super Bowl party plans amidst the ongoing Coronavirus pandemic. We launched a national survey to 1,000 U.S. adults. And as a general finding: It seems like COVID-19 concerns are impacting in-person Super Bowl party plans this year. Let’s recap the 2021 Super Bowl survey highlights. 2021 Super Bowl Gatherings Amidst The Coronavirus Pandemic 50% of our respondents said they’ll spend the big game with just their immediate household. 46% said the actual game interests them most, while 24% are excited about the commercials. 30% of our respondents say they’re more interested in the Super Bowl this year. 13% said they’ll be attending virtual Super Bowl parties. Super Bowl Snacks And it wouldn’t be a Super Bowl party without the highly anticipated appetizer spread and snack choices, right? Our survey participants certainly agree. Here are our main findings. 73% will eat chips and snacks during the Super Bowl. 56% will eat wings during the Super Bowl. 46% will drink beer during the Super Bowl. 10% said the Super Bowl snacks interests them the most about the 2021 Super Bowl. Continued COVID-19 Health Precautions According to our survey, 68% of our respondents have had COVID-19 or know someone who has tested positive for COVID-19. Which, in turn, directly correlates with our finding that 83% are more aware of their health and the health of those around them. Full 2021 Super Bowl Survey Results Click here to download the full survey results. Our Survey Methodology The above survey results were gathered through a national survey of 1,000 U.S. adults from January 12, 2021 to January 14, 2021. The survey has a margin of sampling error of +/- 3.1 percentage points. Explore More Surveys January 2021 - Part 1: January Survey: A Look At 2021 & Healthcare Habits During COVID-19 December 2020: December Survey: Latest Coronavirus Impacts & Findings November 2020: The 2021 Open Enrollment Periods, Health Insurance & The Holidays October 2020: Medicare Survey Gathers Insights on Medical Costs, Technology & More September 2020: U.S. Healthcare, 2020 Election and More August 2020: Multigenerational Perspectives on COVID-19 July 2020: Medicare Eligible Seniors Survey Findings: Technology, COVID-19, the 2020 Election and More June 2020: Healthcare Technology, Self-Care and More May 2020: Testing, Mental Health, and More April 2020: Economic Impacts and Health Insurance Trends March 2020: Telemedicine Usage During COVID-19

New year, new you and, maybe, new views on your healthcare coverage and outlook on COVID-19. Our January 2021 consumer survey focused on a few new topics, such as 2021 open enrollment findings and New Year’s resolutions. We also kept tabs on previous topics like healthcare technology and in-person gatherings amidst the coronavirus pandemic. Here are the new year survey highlights. 2021 Open Enrollment Findings The Medicare Annual Enrollment Period and ACA Open Enrollment Period ended in late 2020, which means many people changed their existing Medicare or health insurance plans and are starting 2021 with new health plans. Our survey took a closer look at those potential changes, finding that 26% of our respondents made changes to their health insurance plans. Of this population: 43% changed their health insurance plan entirely. 65% increased their insurance coverage for the 2021 plan year. Also of note, 82% rate the medical and healthcare services they receive under their plans as either good or excellent. Healthcare Tech Boom During COVID-19 Our January new year survey also uncovered how a healthcare technology has evolved during the pandemic. Telemedicine, in particular, continues to be on the rise. According to our survey: 81% will continue to use telemedicine versus see their doctors in person once the pandemic is over. 64% think COVID-19 has advanced healthcare technology. 48% of respondents will have used telemedicine during the pandemic - a significant jump from the 9% telemedicine usage rate we saw from our March 2020 coronavirus survey. 2021 New Year’s Resolution Report Now more than ever, personal health has been on the minds of many Americans - but can they stick to their healthy habits? According to our healthinsurance.com survey, 52% of our respondents made a health-related New Year’s resolutions, but 38% have already broken their resolutions. However 83% feel that they’re more aware of their health and the health of those around them because of COVID-19. To that end, 36% have purchased in-home exercise equipment, while 42% have been doing virtual workouts during the coronavirus pandemic. Full 2021 New Year Survey Results Click here to download the full January 2021 survey results. Our Survey Methodology The above survey results were gathered through a national survey of 1,000 U.S. adults from January 12, 2021 to January 14, 2021. The survey has a margin of sampling error of +/- 3.1 percentage points. Explore More Surveys December 2020: December Survey: Latest Coronavirus Impacts & Findings November 2020: The 2021 Open Enrollment Periods, Health Insurance & The Holidays October 2020: Medicare Survey Gathers Insights on Medical Costs, Technology & More September 2020: U.S. Healthcare, 2020 Election and More August 2020: Multigenerational Perspectives on COVID-19 July 2020: Medicare Eligible Seniors Survey Findings: Technology, COVID-19, the 2020 Election and More June 2020: Healthcare Technology, Self-Care and More May 2020: Testing, Mental Health, and More April 2020: Economic Impacts and Health Insurance Trends March 2020: Telemedicine Usage During COVID-19

From social distancing and face masks to economic downturns and everything in between, 2020 has certainly been a year for the history books. But before we say goodbye to 2020, we turned to the public to find out how Coronavirus has impacted their families, finances, and outlook on healthcare. December Survey: COVID-19’s Impact On Family & The Holidays COVID-19 has had a major impact on our day-to-day lives, which has undoubtedly caused tension in some of our relations. In fact, our December survey found that nearly 50% of respondents cite COVID-19 as the cause for tension in their families. But with the holidays coming up, many people may want to get back to some level of normalcy. So it’s understandable that 65% of participants from our December survey still plan to spend Christmas with their families. And for about one-quarter of our respondents, this could mean complying with their family’s request to get COVID-19 tests before spending the holidays together. News Spotlight: Transitioning From 2020 to 2021 While some people are willing to connect with family during the holidays, many are eager to put this year behind them. Businessinsurance.com shared results from our survey, which found that 89% of respondents are ready to say goodbye to 2020. But as we approach 2021, most of our survey participants don’t expect immediate change after COVID-19. In fact, more than half of our respondents think it will take a year or more before life returns to normal - a finding that was also featured in Paper News Network. COVID-19 Concerns Paper News Network also reported that 56% of our December survey participants will still worry about Coronavirus even after a vaccine becomes available. Yet, a whopping 93% of respondents think the COVID-19 vaccine should be free for everyone. Another area of concern is the cost of Coronavirus treatment. According to our survey results featured in The Ritz Herald, roughly three-quarters of our respondents are afraid of contracting COVID-19 due to treatment costs. Meanwhile, another 54% of participants say they don’t have enough money saved to cover healthcare costs and medical bills if they contract COVID-19 - a slight increase from 52% in our April survey. COVID-19 Updates On Open Enrollment & Healthcare Usage 2021 Open Enrollment Period (OEP) As the 2021 enrollment periods come to a close in December, we were curious to see what health insurance changes people have made so far. MediaBrief featured our survey results, reporting that 38% of our respondents changed their health plan during OEP, while 20% increased their health coverage due to COVID-19. COVID-19 Impacts On Healthcare Our December survey findings also revealed that 48% of participants said COVID-19 has changed the way they use healthcare - the same percentage reported in our June survey. Some of that change involves the increase in telemedicine usage during the pandemic as highlighted in our Forbes news story. In December, 47% of our survey respondents report using telemedicine during COVID-19 - an increase from 31% in our May survey. This tells us that virtual healthcare options like telemedicine are here to stay as we head into 2021. Additional Links & Resources Press Release: Survey: COVID-19 Pandemic Influencing Consumer Healthcare Behavior December 2020 Survey: Latest Coronavirus Impacts & Findings November 2020 Survey: The 2021 Open Enrollment Periods, Health Insurance & The Holidays October 2020 Survey: Medicare Survey Gathers Insights on Medical Costs, Technology & More September 2020 Survey: U.S. Healthcare, 2020 Election, And More August 2020 Survey: Multigenerational Perspectives On COVID-19 July 2020 Survey #1: COVID-19 Political, Healthcare, Economic, Social, and Workplace Landscapes July 2020 Survey #2: Medicare-Eligible Seniors: Technology, COVID-19, The 2020 Election, and More June 2020 Survey: COVID-19 Healthcare Technology, Self-Care and More May 2020 Survey: Coronavirus Testing, Mental Health, and More April 2020 Survey: Coronavirus Economic Impacts March 2020 Survey: Telemedicine Use During the Coronavirus Pandemic

With the end of 2020 fast approaching, our December survey mainly gauged people’s perspectives of COVID-19 and how it has impacted their families, finances, and the way they look at healthcare. The survey reached 1,000 adults across the United States. Let’s dive into what they said. COVID-19 Impacts on Families & The Holiday Season One finding that stood out to us is that 48% of our respondents said COVID-19 has caused tension in their families. Yet, 65% plan to spend Christmas in person with their families this year - despite the tension and concerns from the Centers for Disease Control and Prevention (CDC). Additionally, only 23% say their families have requested them to get COVID-19 tests before seeing them. In terms of travel, 60% do not plan to travel during the holiday season, and if they do travel, the majority of our respondents would do so by car. And once the holidays are over, 89% are looking forward to saying goodbye to 2020. COVID-19 Impacts on Healthcare It’s an understatement to say that COVID-19 has changed our lives, including the way we look at healthcare. The pandemic has caused people to think more about their personal health and health insurance coverage. Not to mention: What would they do if they lost their health insurance coverage? Our survey found that 42% know their options if they were to lose their job and healthcare coverage during the pandemic - a decrease from the 56% we saw during our April 2020 survey. Additionally, 48% say COVID-19 has changed the way they use healthcare services, which is the same percentage we saw from our June 2020 survey. COVID-19 has also brought an increase in healthcare technology usage, including telemedicine services. And during the pandemic, 47% have had telemedicine visits with a doctor. COVID-19 Costs & Financial Concerns Our survey uncovered three key findings when it comes to COVID-19 costs and financial impacts: 93% think the COVID-19 vaccine should be free for everyone. 54% do not have enough money saved to cover COVID-19 medical bills if they were to contract the disease. 45% are struggling to pay their monthly bills. 35% are afraid to contract COVID-19 due to cost of treatment. Other Survey Findings As a final thought, we also asked our respondents about their overall feelings COVID-19 and when they think life will be normal again. 64% do not think the concern about COVID-19 is over exaggerated. 52% think life will return back to normal in one or more years from now. Full December 2020 Survey Results Click here to download the full Coronavirus survey results. Our Survey Methodology The above survey results were gathered through a national survey of 1,000 U.S. adults on December 4-8, 2020. The survey has a margin of sampling error of +/- 3.1 percentage points. More Healthinsurance.com Surveys November 2020: The 2021 Open Enrollment Periods, Health Insurance & The Holidays October 2020: Medicare Survey Gathers Insights on Medical Costs, Technology & More September 2020: U.S. Healthcare, 2020 Election and More August 2020: Multigenerational Perspectives on COVID-19 July 2020: Medicare Eligible Seniors Survey Findings: Technology, COVID-19, the 2020 Election and More June 2020: Healthcare Technology, Self-Care and More May 2020: Testing, Mental Health, and More April 2020: Economic Impacts and Health Insurance Trends March 2020: Telemedicine Usage During COVID-19