The arrival date of your Medicare Advantage ID card may vary depending on your insurance carrier, but you should receive it before your plan starts.
If you haven’t received your card by the time your plan starts, feel free to call our Member Services Team at 1-844-796-2062 (TTY 711), Monday-Friday, from 9 a.m. to 5:30 p.m. EST.
Your insurance carrier will send you your plan information and benefits, but certain delays may occur depending on the time of year (i.e. holidays or the Medicare Annual Enrollment Period).
Please call the number on the back of your Medicare Advantage ID card to connect directly with your insurance carrier with questions about your plan’s coverage and benefits.
You can also call our Member Services Team at 1-844-796-2062 (TTY 711), Monday-Friday, from 9 a.m. to 5:30 p.m. EST to review your plan benefits.
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